Smooth Tours is committed to protecting and respecting your privacy.

According to Article 4 (7) of the EU General Data Protection Regulation (GDPR), we hereby inform you that our contact information is: SMOOTH TOURS, Sommerstr. 28, 81543 Munich, Germany. For questions or if you would like more information on our privacy statement, please contact us using the form below.

The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.

• If you are only using the website for informational purposes and you do not provide us with information, we will only collect the personal data that your browser transmits to our server. We use the plugin Complianz to detect our and third party cookies. See our Cookie policy for more detail.
• We collect and save personal data if you choose to send us an email through our website. Personal Data will include your name and e-mail address. If you choose to buy one or more tours, the Personal Data may also include, without being limited to, phone number, billing address and credit card number.

We process and store your personal data:

• to answer your questions and/or remarks and improve the handling of your request. All personal data is expressly provided on a voluntary basis and with your consent, meaning consent of Article 6 (paragraph 1 a) of the EU General Data Protection Regulation (GDPR). You also agree that we may, where appropriate, contact you via e-mail address or telephone number to answer your request or facilitate the realization of our services. You may of course revoke this consent for the future at any time and your personal data will be deleted.
• to detect and prevent fraud and other illegal or unwanted activities. The legal basis for this is Article 6 (paragraph 1 f) of the EU General Data Protection Regulation (GDPR).

Unless we are legally obligated, your personal data are not passed on to third parties outside the scope of fulfilling our contract. In these cases, however, the extent of data transmitted is kept to the necessary minimum. For hotel reservations, for example, your name and address must be relayed to the hotel. The legal basis for this is Article 6 (paragraph 1 a to c) of the EU General Data Protection Regulation (GDPR).

We hereby expressly point out that the transmission of data via the Internet (for example by email) can be subject to security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.

After completion of the contract, your data are blocked against further use. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use.

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

We maintain reasonable physical, electronic, standard security practices, including encryption, passwords and physical security measures, to protect the security and confidentiality of your personal data. Only a limited number of persons within our organization are authorized to access, delete or modify your data. We will make reasonable efforts to ensure that your privacy interests are protected.

All collected personal data is available to you for review purposes pursuant to a simple request from you (‘Subject Access Request’). You have the right to receive one copy of the collected personal data free of charge.

If you tell us that the personal data is incorrect or is used inappropriately, we will correct, update or delete the personal data as appropriate in accordance with Chapter 3 of the EU General Data Protection Regulation (GDPR). You have right to request from us erasure of personal data (‘right to be forgotten’).
You also have the right of restriction of processing and the right to object to processing, to data portability and to withdraw consent.

Any dispute arising from or related to the use of this website or to the acceptance, interpretation or observance of our Privacy Statement shall be submitted to the exclusive jurisdiction of the competent court in Germany, which shall apply German law.

You also have the right to lodge a complaint with an independent supervisory authority ex. Chapter 6 of the EU General Data Protection Regulation (GDPR).

This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases.

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 July 2020.